Have you worked with law firms before?

Goodwing is building its legal practice now, so you would be among our first law-firm clients, which is why we offer founding-client terms and the founder's direct attention. We bring years of diagnosing operations and technology for small businesses across industries; a law firm's workflows (intake, matters, time and billing, documents) are the same enablement problem in a different vocabulary.

How do you handle client confidentiality and privilege?

The assessment works at the level of your systems and workflows, not your client files, we never need access to privileged matter content to map how data flows. We are happy to sign an NDA, and AI governance is a core part of the work: we help you put confidentiality- and privilege-safe policies in place so your team can use AI without creating an ethics risk.

Legal Technology Enablement for Law Firms

Q: Is the teardown really free, or is it a sales pitch?

It is genuinely free with no hard pitch. The call is a real conversation about your tech stack and where your team is struggling, plus an honest read on whether we are a fit. The detailed gap analysis and Now/Next/Later roadmap come afterward, as the first step of a paid engagement, if you decide to go deeper. Our promise for the call itself: leave with at least one useful idea worth more than the 30 minutes, or receive a $50 gift card.

Where law firms quietly lose time and money

Six patterns that drain time and revenue from small and midsize firms, and the numbers behind them below.

Redundant tools doing the same job

Client and matter data living in your case management system, your accounting software, and a stack of spreadsheets, overlapping tools that never quite stay in sync.

20–40% of software spend wasted

Seats for staff who've left, premium tiers you never switched on, and a document tool that overlaps with features already in Clio. You're paying for capacity nobody uses.

The same matter typed in four times

Intake form, case management, accounting, document templates, client and matter details re-entered by hand across three or more systems. Every re-entry is wasted time and a chance for an error in a client file.

A case management system half-used

The firm bought the platform, but staff still live in Outlook, Word, and sticky notes. Time gets reconstructed at month-end and quietly written off, and the features that would recover those hours sit switched off.

Staff using AI with no rules

Your team is already pasting client details into ChatGPT while no one has defined what's safe for privileged information. The upside is real, but so is the ethics risk of doing it ungoverned.

Technology decisions made in isolation

Tools added reactively to put out fires, never chosen against where the firm is actually headed. The stack grew by accident instead of by design.

The leaks are bigger than they look

Most of what your technology costs you never shows up on an invoice. Here's the industry reality:

38%

The average law firm's utilization rate, lawyers bill just 3 of every 8 hours. The rest disappears into admin and manual work.

2.4 hrs

What actually gets paid each day, once you account for the realization (88%) and collection (93%) that leak away after the work is done.

~93 days

Worth of work the average firm is carrying unbilled or unpaid at any given moment, cash trapped in broken workflows.

Source: Clio 2025 Legal Trends Report. Better systems don't add hours to the day. They keep you from losing the ones you already worked.

What clients say about working with Alex

Real results from advisory, operations, and digital-adoption work across industries.

Alex was a great advisor when creating our Digital Adoption Plan. He was very efficient and helped us identify areas of need that we hadn't already identified. I'd recommend him to anyone going through the process.

Allison J. Fabric · Digital Adoption Plan

Alex solved a critical operational gap for us with speed and precision. He acted as a true partner, diagnosing our needs and executing a flawless process. He provided a level of process transparency and business acumen that gave us total confidence in the results.

Nick Reiach VP, Operations · TrendTex Fabrics

Alex's exceptional understanding of culture, combined with his talent for team building, made him an invaluable asset. His unwavering dedication to improving systems and processes consistently elevated our business.

Bart W. Advisor Websites

How we work with your firm

It starts with the free call. The deep dive, gap analysis, and roadmap that follow are the paid engagement, once we've both decided to work together.

Free 30-min call

Discovery & fit

We start with your firm, not your software. We talk through your current stack, where your team is struggling, and where you're headed, then decide together whether a deeper engagement makes sense. No cost, no obligation.

Audit

Current state analysis

A full audit of your stack: every tool, what it costs, who uses it, how it integrates, and whether it's delivering value. We walk through it function by function and talk to the people who actually use the systems, not just whoever bought them.

Analysis

Gap analysis

We identify the redundancies, underutilized tools, integration gaps, cost issues, and governance blind spots, including every place matter data is being entered more than once.

Roadmap

Your roadmap

A prioritized Now / Next / Later plan tied to your firm's goals, with the rationale, rough effort, and clear next steps for each move, so improvement starts immediately, not after a six-month project.

Optional

Continuous technology leadership

If you want help executing, we stay on, as standalone implementation projects or a fractional retainer acting as your firm's part-time technology advisor.

Your roadmap, sequenced like a climb.

The first deliverable of a paid engagement: your top three to five technology initiatives, ordered so momentum builds from the very first week.

Now Base camp · This month

Quick wins that kill duplicate data entry and stop the obvious software waste.

Next The ascent · 30–60 days

Consolidate overlapping tools, tighten integrations, and automate a recurring manual workflow.

Later The summit · 90 days+

Bigger strategic moves, platform changes, firm-wide automation, and AI governance.

Each initiative spells out what it is, why it's a priority, roughly how much effort it takes, what you can expect to get out of it, and whether it's something your firm can handle internally or will want outside help with.

When you're ready to act on it

Once you have the roadmap, you decide how to move forward. Run it yourself, or bring us in.

Done with you · Hourly

Implementation projects

Want help executing a specific initiative from your roadmap? We scope it as a standalone project with a clear timeline and deliverable, consolidating overlapping tools, automating a recurring manual process, migrating to cloud-based accounting, or rolling out an AI governance policy.

Done for you · Retainer

Fractional technology advisor

Want someone accountable for the whole roadmap? We work with you on an ongoing retainer as your firm's fractional Chief Digital Officer, managing execution, tracking progress, evaluating new legal technology as needs arise, and keeping the firm current on AI so you don't have to.

Founding-client offer · Next 3 months

New to law firms. Not new to untangling operations.

Straight talk: Goodwing is building its legal practice right now, and we'd rather earn our first law-firm results than charge top dollar for them. So for the next three months, while we deepen our expertise in the legal industry, we're taking on a small number of founding firms at drastically reduced rates. You get the founder's direct attention and founding-client pricing; we get a flagship result to point to. Once these spots are filled, rates return to standard.

Alex Wingert

Founder, Goodwing Solutions. Alex has spent his career diagnosing operations and technology for small businesses across industries, and now brings that same systems-thinking to law firms. Every teardown is run by him personally.

The Free Legal Tech Teardown

Book your free 30-minute teardown.

Thirty focused minutes with Alex, the founder. We'll talk through your current tech stack, hear where your team is feeling the friction, and figure out whether there's a fit to work together. Here's what the call covers:

A candid look at your current stack, talked through together: what's working and what's costing you.
Space to walk us through where your team is struggling day to day.
Straight answers on Clio, PracticePanther & PCLaw: which fits, and whether you're using what you have.
A clear picture of what a full technology roadmap would involve, if it makes sense to go deeper.
An honest read on whether we're the right fit. No obligation, no sales pitch.

Our promise: you'll leave the call with at least one useful idea you can act on, worth more than the 30 minutes, or we'll send you a $50 gift card for wasting your time.

Prefer to set it up by email? Reach Alex directly at alex@goodwingsolutions.com.

Frequently asked questions

No. Goodwing Solutions is vendor-agnostic. We work with firms on Clio, PracticePanther, MyCase, CosmoLex, PCLaw, or no case management platform at all. Part of the work is determining whether the platform you have is the right fit and whether you're using it to its potential, not selling you a new one.

Straight answer: Goodwing is building its legal practice now, so you'd be among our first law-firm clients, which is exactly why we're offering founding-client terms and the founder's direct attention. What we bring is years of diagnosing operations and technology for small businesses across industries; the workflows of a law firm (intake, matters, time and billing, documents) are the same enablement problem in a different vocabulary. You get a fresh, motivated partner instead of a box-checked engagement.

It's genuinely free, and there's no hard pitch. The call is a real conversation about your tech stack and where your team is struggling, plus an honest read on whether we're a fit. The detailed gap analysis and Now / Next / Later roadmap come afterward, as the first step of a paid engagement, if you decide to go deeper. Our promise for the call itself: you'll leave with at least one useful idea worth more than the 30 minutes, or we'll send you a $50 gift card for the trouble.

Most firms use a fraction of what their case management software can do. Staff still re-key client and matter details into Word, Outlook, and spreadsheets, you may be paying for seats and features nobody uses, and tools often overlap. We audit actual adoption against what you're paying for, find the changes that recover the most hours, and hand you a prioritized plan.

The assessment works at the level of your systems and workflows, not your client files, we never need access to privileged matter content to map how data flows. We're happy to sign an NDA, and AI governance is a core part of the work: we help you put confidentiality- and privilege-safe policies in place so your team can use AI without creating an ethics risk.

You decide how to move forward. Some firms execute the roadmap themselves. Others bring us in for specific initiatives as hourly implementation projects, consolidating tools, automating a manual process, or rolling out an AI policy. Firms that want someone accountable for the whole roadmap engage us on a retainer as their fractional technology advisor.

Firms with roughly 5 to 150 people, no dedicated IT or operations lead, typically running 15 or more software tools, that know something is off with their technology but aren't sure where to start. We work with firms across British Columbia and Canada.

Your law firm's tech stack is costing you more than you think.

Redundant software, duplicate data entry, billable hours lost to manual work. Book a free 30-minute Legal Tech Teardown and we'll dig into your current stack together.

Most law firms accumulate technology one problem at a time. A case management system here, a billing tool there, three places client data lives. Nobody steps back to look at the whole picture.